2018-2021 Chevrolet 6500XD and Isuzu FTR recall: starter assembly
Isuzu Technical Center Of America, Inc. reported this safety recall on September 11, 2020. It covers about 4,352 vehicles.
- vehicles affected
- 4,352
- reported
- Sep 11, 2020
- owners notified
- Oct 9, 2020
Electrical system: starter assembly
- What is wrong
- Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.
- Risk
- If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.
- Remedy
- Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1‑866‑441‑9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1‑800‑862‑4389. Isuzu's number for this recall is V2004.
Recall number 20V554000
Affected vehicles
Questions about recall 20V554000
Is there a recall on the 2018-2021 Chevrolet 6500XD and Isuzu FTR starter assembly?
Yes. Recall 20V554000, reported on September 11, 2020, covers about 4,352 vehicles.
What is the fix for recall 20V554000?
Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1‑866‑441‑9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1‑800‑862‑4389. Isuzu's number for this recall is V2004.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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