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2014-2019 Ram Promaster recall: column shift

Prime-Time Specialty Vehicles reported this safety recall on October 15, 2020. It covers about 20 vehicles.

vehicles affected
20
reported
Oct 15, 2020
related complaints
79

Power train: automatic transmission: lever and linkage: column shift

What is wrong
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy
Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1‑574‑293‑9191. Prime-Time's number for this recall is W00.

Recall number 20V582000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 79 complaints about transmission problems.

2016 Ram Promaster2017 Ram Promaster2018 Ram Promaster2019 Ram Promaster

Questions about recall 20V582000

Is there a recall on the 2014-2019 Ram Promaster column shift?

Yes. Recall 20V582000, reported on October 15, 2020, covers about 20 vehicles.

What is the fix for recall 20V582000?

Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1‑574‑293‑9191. Prime-Time's number for this recall is W00.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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