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2020 Harley-Davidson/Livewire Elw (Livewire) recall: software

Harley-Davidson Motor Company reported this safety recall on October 8, 2020. It covers about 1,012 vehicles.

vehicles affected
1,012
reported
Oct 8, 2020
owners notified
Oct 19, 2020

Electrical system: propulsion system: charging: module: software

What is wrong
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2020 LiveWire (ELW) motorcycles. The electric vehicle powertrain may unexpectedly shut down and not restart, due to a software issue in the Onboard Charging (OBC) system.
Risk
An unexpected loss of propulsion without the ability to restart may increase the risk of a crash.
Remedy
Harley-Davidson will notify owners, and dealers will update the OBC software, free of charge. The recall began October 19, 2020. Owners may contact Harley-Davidson customer service at 1‑800‑258‑2464. Harley-Davidson's number for this recall is 0176.

Recall number 20V624000

Affected vehicles

Questions about recall 20V624000

Is there a recall on the 2020 Harley-Davidson/Livewire Elw (Livewire) software?

Yes. Recall 20V624000, reported on October 8, 2020, covers about 1,012 vehicles.

What is the fix for recall 20V624000?

Harley-Davidson will notify owners, and dealers will update the OBC software, free of charge. The recall began October 19, 2020. Owners may contact Harley-Davidson customer service at 1‑800‑258‑2464. Harley-Davidson's number for this recall is 0176.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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