2020 Mercedes-Benz GLE 350 recall: driveshaft
Mercedes-Benz USA, LLC. reported this safety recall on October 9, 2020. It covers about 2 vehicles.
- vehicles affected
- 2
- reported
- Oct 9, 2020
- owners notified
- Dec 8, 2020
- related complaints
- 6
Power train: driveline: driveshaft
- What is wrong
- Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2020 GLE 350 vehicles. The connection of the locking ring between the front and rear part of the drive shaft might not have been installed correctly, possibly resulting in a loss of power transfer between the transfer case and the rear axle differential.
- Risk
- If the transfer case disconnects from the rear axle differential the vehicle could stall, increasing the risk of a crash.
- Remedy
- The affected vehicles are still in dealer inventory, therefore no owners will be notified. Dealers will replace the drive shaft, free of charge. Both vehicles were repaired in December 2020. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2020100020.
Recall number 20V627000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 6 complaints about transmission problems.
Questions about recall 20V627000
Is there a recall on the 2020 Mercedes-Benz GLE 350 driveshaft?
Yes. Recall 20V627000, reported on October 9, 2020, covers about 2 vehicles.
What is the fix for recall 20V627000?
The affected vehicles are still in dealer inventory, therefore no owners will be notified. Dealers will replace the drive shaft, free of charge. Both vehicles were repaired in December 2020. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2020100020.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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