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2018-2020 Proterra Catalyst recall: gear box (other than rack and pinion)

Proterra Inc. reported this safety recall on October 28, 2020. It covers about 5 vehicles.

vehicles affected
5
reported
Oct 28, 2020
owners notified
Dec 10, 2020

Steering: gear box (other than rack and pinion)

What is wrong
Proterra Inc. (Proterra) is recalling certain 2018-2020 35 foot and 40 foot Catalyst buses. Lack of plexus adhesive between the torque plate and the vehicle chassis may cause the bolts securing the steering gear box to loosen.
Risk
An unsecured steering gear box could cause the driver to lose the ability to steer the vehicle, increasing the risk of crash or injury.
Remedy
Proterra will notify owners, and dealers will inspect the steering gear mounting bolts and the plexus adhesive layer between the torque plate and the chassis. If the plexus adhesive layer is missing or insufficient, the components will be repaired, free of charge. The recall began December 10, 2020. Owners may contact Proterra customer service at 1‑864‑438‑0000. Proterra's number for this recall is SC-20-154.

Recall number 20V664000

Affected vehicles

Questions about recall 20V664000

Is there a recall on the 2018-2020 Proterra Catalyst gear box (other than rack and pinion)?

Yes. Recall 20V664000, reported on October 28, 2020, covers about 5 vehicles.

What is the fix for recall 20V664000?

Proterra will notify owners, and dealers will inspect the steering gear mounting bolts and the plexus adhesive layer between the torque plate and the chassis. If the plexus adhesive layer is missing or insufficient, the components will be repaired, free of charge. The recall began December 10, 2020. Owners may contact Proterra customer service at 1‑864‑438‑0000. Proterra's number for this recall is SC-20-154.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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