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2019-2021 Serenity S24CB, Triple E Unity and others recall: water heater

Triple E Recreational Vehicles reported this safety recall on October 29, 2020. It covers about 832 vehicles.

vehicles affected
832
reported
Oct 29, 2020
owners notified
Nov 17, 2020

Equipment: recreational vehicle/trailer: lpg systems: water heater

What is wrong
Triple E Recreational Vehicles (Triple E) is recalling certain 2019-2020 Serenity S24CB, 2019-2021 Unity U24MB, U24RL, U24FX, U24CB, U24IB, U24TB, and 2019-2021 Wonder W24FTB, W24RTB, W24RL, W24MB motorhomes. An incorrect brass connector was used on the propane connection to the flared connection of the Truma water heater fitting. The connector did not have the correct bevel to seal to the Truma water heater swivel fitting.
Risk
The wrong connector may cause a propane leak to occur, increasing the risk of a fire.
Remedy
Triple E has notified owners, and dealers will replace the incorrect brass connector with the correct brass connector (part number115-3219), free of charge. The recall began November 17, 2020. Owners may contact Triple E customer service at 1‑877‑992‑9906. Triple E's number for this recall is CA#9822-1.

Recall number 20V669000

Affected vehicles

Questions about recall 20V669000

Is there a recall on the 2019-2021 Serenity S24CB, Triple E Unity and others water heater?

Yes. Recall 20V669000, reported on October 29, 2020, covers about 832 vehicles.

What is the fix for recall 20V669000?

Triple E has notified owners, and dealers will replace the incorrect brass connector with the correct brass connector (part number115-3219), free of charge. The recall began November 17, 2020. Owners may contact Triple E customer service at 1‑877‑992‑9906. Triple E's number for this recall is CA#9822-1.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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