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2018-2020 Kawasaki Ninja, Kawasaki Ninja H2 SX and others recall: software

Kawasaki Motors Corp., U.s.a. reported this safety recall on November 2, 2020. It covers about 799 vehicles.

vehicles affected
799
reported
Nov 2, 2020
owners notified
Nov 16, 2020

Electrical system: software

What is wrong
Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2018-2020 Ninja H2 SX, Ninja H2 SXSE, and 2019-2020 Ninja H2 SXSE+ motorcycles. In the event of a gear misengagement the engine electronic control unit (ECU) programming doesn't have the capability to suppress high RPM during transmission. If the transmission gears are not properly engaged while shifting into 4th or 5th gear, high engine RPM can cause the output gears of 4th or 5th to fracture when the gears re-engage.
Risk
Damaged gears and the inability to shift can cause the engine to lock up, increasing the risk of a crash.
Remedy
KMC will notify owners, and dealers will reprogram the FI-ECU software, free of charge. Owners are advised to not ride their motorcycle until the repair has been completed. The recall began November 16, 2020. Owners may contact KMC customer service at 1‑866‑802‑9381. KMC's number for this recall is MC20-10.

Recall number 20V676000

Affected vehicles

Questions about recall 20V676000

Is there a recall on the 2018-2020 Kawasaki Ninja, Kawasaki Ninja H2 SX and others software?

Yes. Recall 20V676000, reported on November 2, 2020, covers about 799 vehicles.

What is the fix for recall 20V676000?

KMC will notify owners, and dealers will reprogram the FI-ECU software, free of charge. Owners are advised to not ride their motorcycle until the repair has been completed. The recall began November 16, 2020. Owners may contact KMC customer service at 1‑866‑802‑9381. KMC's number for this recall is MC20-10.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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