2020 Ford Explorer and Lincoln Aviator recall: driveshaft

Ford Motor Company reported this safety recall on November 10, 2020. It covers about 10,905 vehicles.

vehicles affected: 10,905
reported: Nov 10, 2020
owners notified: Dec 11, 2020
related complaints: 529

Power train: driveline: driveshaft

What is wrong: Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.
Risk: Defective drive shafts may fail and cause a loss of connection between the transfer case and rear axle, possibly resulting in a vehicle rollaway when in Park or a loss of drive. Either condition can increase the risk of a crash. The drive shafts can also deform and separate from the driveline and potentially contact the fuel tank, increasing the risk of fuel leaks and/or fire.
Remedy: Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall began December 11, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S65.

Recall number 20V693000

Affected vehicles

Ford Explorer 2020 2020
Lincoln Aviator 2020 2020

Owner complaints about the same problem

Owners of these vehicles have filed 529 complaints about transmission problems.

2020 Ford Explorer 2020 Lincoln Aviator

Questions about recall 20V693000

Is there a recall on the 2020 Ford Explorer and Lincoln Aviator driveshaft?

Yes. Recall 20V693000, reported on November 10, 2020, covers about 10,905 vehicles.

What is the fix for recall 20V693000?

Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall began December 11, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S65.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

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