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2014-2019 Jeep Grand Cherokee recall: gas recirculation valve (egr valve)

Chrysler (FCA Us LLC) reported this safety recall on November 12, 2020. It covers about 28,884 vehicles.

vehicles affected
28,884
reported
Nov 12, 2020
owners notified
Mar 11, 2021
related complaints
1,071

Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)

What is wrong
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Risk
Combustion in the intake manifold can increase the risk of a fire.
Remedy
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1‑800‑853‑1403. FCA US LLC's number for this recall is W79.

Recall number 20V699000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1,071 complaints about engine problems.

2016 Jeep Grand Cherokee2017 Jeep Grand Cherokee2018 Jeep Grand Cherokee2019 Jeep Grand Cherokee

Questions about recall 20V699000

Is there a recall on the 2014-2019 Jeep Grand Cherokee gas recirculation valve (egr valve)?

Yes. Recall 20V699000, reported on November 12, 2020, covers about 28,884 vehicles.

What is the fix for recall 20V699000?

FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1‑800‑853‑1403. FCA US LLC's number for this recall is W79.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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