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2017-2019 Chevrolet Bolt EV recall: traction battery

General Motors LLC reported this safety recall on November 13, 2020. It covers about 50,932 vehicles.

vehicles affected
50,932
reported
Nov 13, 2020
owners notified
May 11, 2021
related complaints
229

Electrical system: propulsion system: traction battery

What is wrong
General Motors LLC (GM) is recalling all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
Risk
A battery fire increases the risk of injury.
Remedy
This recall has been superseded by recall number 21V‑560. Vehicles previously repaired under 20V‑701 will still need to have the new remedy under recall 21V‑560. GM will notify owners, and as an interim repair, beginning on November 17, 2020, dealers will reprogram the hybrid propulsion control module 2 (HPCM2) to limit the full charge to 90%, free of charge. Owners are advised to activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, or park outside, until the software update is completed. Owners were notified of the interim repair beginning November 17, 2020. The second notice was mailed on May 11, 2021. Owners may contact the Bolt EV Concierge Team at 1‑833‑382‑4389. GM's number for this recall is N202311730.

Recall number 20V701000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 229 complaints about electrical problems.

2017 Chevrolet Bolt EV2018 Chevrolet Bolt EV2019 Chevrolet Bolt EV

Questions about recall 20V701000

Is there a recall on the 2017-2019 Chevrolet Bolt EV traction battery?

Yes. Recall 20V701000, reported on November 13, 2020, covers about 50,932 vehicles.

What is the fix for recall 20V701000?

This recall has been superseded by recall number 21V‑560. Vehicles previously repaired under 20V‑701 will still need to have the new remedy under recall 21V‑560. GM will notify owners, and as an interim repair, beginning on November 17, 2020, dealers will reprogram the hybrid propulsion control module 2 (HPCM2) to limit the full charge to 90%, free of charge. Owners are advised to activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, or park outside, until the software update is completed. Owners were notified of the interim repair beginning November 17, 2020. The second notice was mailed on May 11, 2021. Owners may contact the Bolt EV Concierge Team at 1‑833‑382‑4389. GM's number for this recall is N202311730.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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