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2011-2014 Infiniti M35 Hybrid, Infiniti M56 and others recall: driveshaft

Nissan North America, Inc. reported this safety recall on December 7, 2020. It covers about 2,708 vehicles.

vehicles affected
2,708
reported
Dec 7, 2020
owners notified
Feb 5, 2021
related complaints
8

Power train: driveline: driveshaft

What is wrong
Nissan North America, Inc. (Nissan) is recalling certain 2011-2013 Infiniti M56, 2012-2013 M35 Hybrid, and 2014 Q70 and Q70 Hybrid vehicles. These models, equipped with 2WD and with a hybrid or VK56 powertrain, have a driveshaft that may break.
Risk
A broken driveshaft can cause a loss of propulsion, increasing the risk of a crash, or may disable the parking brake, increasing the risk of a rollaway and injury.
Remedy
Infiniti will notify owners, and dealers will replace the driveshaft, free of charge. The recall began February 5, 2021. Owners may contact Infiniti customer service at 1‑800‑662‑6200.

Recall number 20V755000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 8 complaints about transmission problems.

2012 Infiniti M35 Hybrid2013 Infiniti M35 Hybrid2011 Infiniti M562012 Infiniti M562013 Infiniti M562014 Infiniti Q702014 Infiniti Q70 Hybrid

Questions about recall 20V755000

Is there a recall on the 2011-2014 Infiniti M35 Hybrid, Infiniti M56 and others driveshaft?

Yes. Recall 20V755000, reported on December 7, 2020, covers about 2,708 vehicles.

What is the fix for recall 20V755000?

Infiniti will notify owners, and dealers will replace the driveshaft, free of charge. The recall began February 5, 2021. Owners may contact Infiniti customer service at 1‑800‑662‑6200.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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