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2019-2021 Spartan Fire Gladiator and Spartan Fire Metrostar recall: instrument cluster/panel

Spartan Fire, LLC reported this safety recall on December 10, 2020. It covers about 193 vehicles.

vehicles affected
193
reported
Dec 10, 2020
owners notified
Dec 23, 2020

Electrical system: instrument cluster/panel

What is wrong
Spartan Fire, LLC (Spartan Fire) is recalling certain 2019-2021 Gladiator and MetroStar vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Risk
Operator of vehicle may not be able to read the LCD screen and may not be able to use buttons or both unless they reset the power. If the LCD display appears blank, emergency personnel may not have immediate access to the functions and controls operated by the LCD screen which could delay emergency operations, increasing the risk of injury.
Remedy
Spartan Fire will notify owners, and dealers will replace the unit or apply a retrofit remedy, free of charge. The recall began December 23, 2020. Owners may contact Spartan Fire customer service at 1‑517‑543‑6400.

Recall number 20V762000

Affected vehicles

Questions about recall 20V762000

Is there a recall on the 2019-2021 Spartan Fire Gladiator and Spartan Fire Metrostar instrument cluster/panel?

Yes. Recall 20V762000, reported on December 10, 2020, covers about 193 vehicles.

What is the fix for recall 20V762000?

Spartan Fire will notify owners, and dealers will replace the unit or apply a retrofit remedy, free of charge. The recall began December 23, 2020. Owners may contact Spartan Fire customer service at 1‑517‑543‑6400.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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