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2021 Kawasaki EX400G, Kawasaki Ninja 400 and others recall: hard parts internal/mechanical

Kawasaki Motors Corp., U.s.a. reported this safety recall on December 11, 2020. It covers about 1,770 vehicles.

vehicles affected
1,770
reported
Dec 11, 2020
owners notified
Dec 21, 2020

Engine and engine cooling: engine: hard parts internal/mechanical

What is wrong
Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2021 Z400 ABS (ER400D), Ninja 400 (EX400H) and Ninja 400 ABS (EX400G) motorcycles. The strength of the camshaft chain tensioner may be insufficient due to improper heat treatment, possibly causing it to be damaged.
Risk
A damaged camshaft chain tensioner can cause the engine to stall, increasing the risk of a crash.
Remedy
KMC will notify owners, and dealers will replace the camshaft chain tensioner, free of charge. Note: Owners are advised to not ride their motorcycles until the repair has been completed. The recall began December 21, 2020. Owners may contact KMC customer service at 1‑866‑802‑9381. KMC's number for this recall is MC20-13.

Recall number 20V774000

Affected vehicles

Questions about recall 20V774000

Is there a recall on the 2021 Kawasaki EX400G, Kawasaki Ninja 400 and others hard parts internal/mechanical?

Yes. Recall 20V774000, reported on December 11, 2020, covers about 1,770 vehicles.

What is the fix for recall 20V774000?

KMC will notify owners, and dealers will replace the camshaft chain tensioner, free of charge. Note: Owners are advised to not ride their motorcycles until the repair has been completed. The recall began December 21, 2020. Owners may contact KMC customer service at 1‑866‑802‑9381. KMC's number for this recall is MC20-13.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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