2020-2021 Aev Freightliner M2 Ambulance, Aev Traumahawk and others recall: instrument cluster/panel
Halcore Group, Inc. reported this safety recall on December 15, 2020. It covers about 7 vehicles.
- vehicles affected
- 7
- reported
- Dec 15, 2020
- owners notified
- Jan 11, 2021
Electrical system: instrument cluster/panel
- What is wrong
- Halcore Group, Inc. (Halcore) is recalling certain 2020-2021 American Emergency Vehicle Traumahawk Type I Ram 4500, 2020 American Emergency Vehicle Type I Ford F-450 and Ford F-550, and 2021 American Emergency Vehicle Medium Duty Ambulance Freightliner M2 vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
- Risk
- If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
- Remedy
- Halcore will notify owners, and dealers will provide updated replacement Vista IV units, free of charge. The recall began January 11, 2021. Owners may contact Halcore customer service at 1‑800‑447‑0343. Halcore's number for this recall is 20E-078.
Recall number 20V783000
Affected vehicles
- Aev Freightliner M2 Ambulance 2021 2021
- Aev Traumahawk 2020-2021 20202021
- Aev Type 1 F-Series Ambulance 2020 2020
Questions about recall 20V783000
Is there a recall on the 2020-2021 Aev Freightliner M2 Ambulance, Aev Traumahawk and others instrument cluster/panel?
Yes. Recall 20V783000, reported on December 15, 2020, covers about 7 vehicles.
What is the fix for recall 20V783000?
Halcore will notify owners, and dealers will provide updated replacement Vista IV units, free of charge. The recall began January 11, 2021. Owners may contact Halcore customer service at 1‑800‑447‑0343. Halcore's number for this recall is 20E-078.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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