2021 Cadillac Escalade Na recall: instrument cluster/panel

General Motors, LLC reported this safety recall on December 17, 2020. It covers about 3,203 vehicles.

vehicles affected: 3,203
reported: Dec 17, 2020
owners notified: Feb 1, 2021
related complaints: 3

Electrical system: instrument cluster/panel

What is wrong: General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade and Escalade ESV vehicles. The front passenger seat belt and airbag status telltale lights located in the overhead console in these vehicles may be set to "night mode" when the vehicle is started using remote start or when the vehicle is turned off and re-started after approximately ten minutes without opening the door. In daytime, if night mode is active, the telltale lights may not be visible, and fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 208, "Occupant Crash Protection."
Risk: If the telltale lights are not visible, the driver and front passenger may not know that the front passenger is unbuckled or has a deactivated air bag, increasing the risk of passenger injury in a crash.
Remedy: The body control module (BCM) software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began February 1, 2021. Owners may contact Cadillac customer service at 1‑800‑458‑8006. GM's number for this recall is N202319980.

Recall number 20V790000

Affected vehicles

Cadillac Escalade Na 2021 2021

Owner complaints about the same problem

Owners of these vehicles have filed 3 complaints about electrical problems.

2021 Cadillac Escalade Na

Questions about recall 20V790000

Is there a recall on the 2021 Cadillac Escalade Na instrument cluster/panel?

Yes. Recall 20V790000, reported on December 17, 2020, covers about 3,203 vehicles.

What is the fix for recall 20V790000?

The body control module (BCM) software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began February 1, 2021. Owners may contact Cadillac customer service at 1‑800‑458‑8006. GM's number for this recall is N202319980.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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