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2015-2020 Volvo Bus 9700 recall: automatic transmission

Volvo Bus Corporation reported this safety recall on December 21, 2020. It covers about 553 vehicles.

vehicles affected
553
reported
Dec 21, 2020
owners notified
Feb 18, 2021

Power train: automatic transmission

What is wrong
Volvo Bus Corporation (Volvo Bus) is recalling certain 2015-2020 9700 buses. The transmission C1 hub may fail which may lead to a disabled vehicle.
Risk
A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.
Remedy
Volvo Bus will notify owners, and dealers will update the Transmission Control Module (TCM) calibration software, free of charge. The recall is expected to begin February 12, 2021. Owners may contact Volvo Bus customer service at 1‑866‑870‑2046.

Recall number 20V803000

Affected vehicles

Questions about recall 20V803000

Is there a recall on the 2015-2020 Volvo Bus 9700 automatic transmission?

Yes. Recall 20V803000, reported on December 21, 2020, covers about 553 vehicles.

What is the fix for recall 20V803000?

Volvo Bus will notify owners, and dealers will update the Transmission Control Module (TCM) calibration software, free of charge. The recall is expected to begin February 12, 2021. Owners may contact Volvo Bus customer service at 1‑866‑870‑2046.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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