2020 Ram 4500 and Ram 5500 recall: service brakes
Custom Truck And Body Works reported this safety recall on January 20, 2021. It covers about 6 vehicles.
- vehicles affected
- 6
- reported
- Jan 20, 2021
- owners notified
- Jan 15, 2021
- related complaints
- 3
Service brakes
- What is wrong
- Custom Truck And Body Works is recalling certain 2020 Dodge 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
- Risk
- A worn rear brake caliper flexible line may cause brake fluid leakage, which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
- Remedy
- Custom Truck And Body Works will notify owners, and dealers will repair the affected suspension systems, and rear brake caliper flexible line, free of charge. Owners may contact Custom Truck And Body Works customer service at 1‑706‑553‑9178. Custom Truck And Body Works number for this recall is 20E-031.
Recall number 21V016000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 3 complaints about brakes problems.
Questions about recall 21V016000
Is there a recall on the 2020 Ram 4500 and Ram 5500 service brakes?
Yes. Recall 21V016000, reported on January 20, 2021, covers about 6 vehicles.
What is the fix for recall 21V016000?
Custom Truck And Body Works will notify owners, and dealers will repair the affected suspension systems, and rear brake caliper flexible line, free of charge. Owners may contact Custom Truck And Body Works customer service at 1‑706‑553‑9178. Custom Truck And Body Works number for this recall is 20E-031.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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