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2019-2020 Ram 4500 and Ram 5500 recall: hoses, lines/piping, and fittings

Excellance, Inc reported this safety recall on January 26, 2021. It covers about 4 vehicles.

vehicles affected
4
reported
Jan 26, 2021
owners notified
May 7, 2021
related complaints
5

Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings

What is wrong
Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
Risk
A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Remedy
Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1‑800‑882‑9799.

Recall number 21V023000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 5 complaints about brakes problems.

2019 Ram 45002020 Ram 45002019 Ram 55002020 Ram 5500

Questions about recall 21V023000

Is there a recall on the 2019-2020 Ram 4500 and Ram 5500 hoses, lines/piping, and fittings?

Yes. Recall 21V023000, reported on January 26, 2021, covers about 4 vehicles.

What is the fix for recall 21V023000?

Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1‑800‑882‑9799.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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