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2017-2021 Mercedes-Benz AMG C43, Mercedes-Benz AMG C63 and others recall: retractor

Mercedes-Benz USA, LLC reported this safety recall on January 29, 2021. It covers about 24,550 vehicles.

vehicles affected
24,550
reported
Jan 29, 2021
owners notified
Feb 26, 2021
related complaints
34

Seat belts: front: retractor

What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk
If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will check the retraction function of the front seat belts and adjust the damping foam within the B-pillars, as necessary, free of charge. The recall began February 26, 2021. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2021020010.

Recall number 21V032000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 34 complaints about seat belts problems.

2017 Mercedes-Benz AMG C432018 Mercedes-Benz AMG C432019 Mercedes-Benz AMG C432020 Mercedes-Benz AMG C432017 Mercedes-Benz AMG C632018 Mercedes-Benz AMG C632019 Mercedes-Benz AMG C632020 Mercedes-Benz AMG C632018 Mercedes-Benz C3002019 Mercedes-Benz C3002020 Mercedes-Benz C3002021 Mercedes-Benz C300

Questions about recall 21V032000

Is there a recall on the 2017-2021 Mercedes-Benz AMG C43, Mercedes-Benz AMG C63 and others retractor?

Yes. Recall 21V032000, reported on January 29, 2021, covers about 24,550 vehicles.

What is the fix for recall 21V032000?

MBUSA will notify owners, and dealers will check the retraction function of the front seat belts and adjust the damping foam within the B-pillars, as necessary, free of charge. The recall began February 26, 2021. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2021020010.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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