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2021 Volkswagen Jetta and Volkswagen Tiguan recall: critical fasteners

Volkswagen Group Of America, Inc. reported this safety recall on February 1, 2021. It covers about 57 vehicles.

vehicles affected
57
reported
Feb 1, 2021
owners notified
Feb 18, 2021
related complaints
1

Seats: critical fasteners

What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.
Risk
The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
Remedy
Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 72L6.

Recall number 21V038000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about seats problems.

Questions about recall 21V038000

Is there a recall on the 2021 Volkswagen Jetta and Volkswagen Tiguan critical fasteners?

Yes. Recall 21V038000, reported on February 1, 2021, covers about 57 vehicles.

What is the fix for recall 21V038000?

Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 72L6.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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