2012-2018 Freightliner Sprinter 3500 and Mercedes-Benz Sprinter 3500 recall: control module
Daimler Vans USA, LLC reported this safety recall on February 3, 2021. It covers about 48,667 vehicles.
- vehicles affected
- 48,667
- reported
- Feb 3, 2021
- owners notified
- Aug 20, 2021
- related complaints
- 55
Electronic stability control (ESC): control module
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
- Risk
- If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
- Remedy
- DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is NC3DREZAHA.
Recall number 21V042000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 55 complaints about driver assistance problems.
2015 Freightliner Sprinter 35002016 Freightliner Sprinter 35002017 Freightliner Sprinter 35002018 Freightliner Sprinter 35002015 Mercedes-Benz Sprinter 35002016 Mercedes-Benz Sprinter 35002017 Mercedes-Benz Sprinter 35002018 Mercedes-Benz Sprinter 3500
Questions about recall 21V042000
Is there a recall on the 2012-2018 Freightliner Sprinter 3500 and Mercedes-Benz Sprinter 3500 control module?
Yes. Recall 21V042000, reported on February 3, 2021, covers about 48,667 vehicles.
What is the fix for recall 21V042000?
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is NC3DREZAHA.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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