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2012 Cadillac Escalade, Cadillac Escalade ESV and others recall: inflator module

General Motors, LLC reported this safety recall on February 5, 2021. It covers about 284,645 vehicles.

vehicles affected
284,645
reported
Feb 5, 2021
owners notified
May 11, 2021
related complaints
241

Air bags: frontal: passenger side: inflator module

What is wrong
General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1‑800‑458‑8006; Chevrolet customer service at 1‑800‑222‑1020; and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212328770.

Recall number 21V051000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 241 complaints about airbags problems.

2012 Chevrolet Silverado 15002012 Chevrolet Suburban2012 Chevrolet Tahoe2012 GMC Sierra 1500

Questions about recall 21V051000

Is there a recall on the 2012 Cadillac Escalade, Cadillac Escalade ESV and others inflator module?

Yes. Recall 21V051000, reported on February 5, 2021, covers about 284,645 vehicles.

What is the fix for recall 21V051000?

GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1‑800‑458‑8006; Chevrolet customer service at 1‑800‑222‑1020; and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212328770.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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