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2010-2014 Cadillac Escalade, Cadillac Escalade ESV and others recall: inflator module

General Motors, LLC reported this safety recall on February 5, 2021. It covers about 1,778,128 vehicles.

vehicles affected
1,778,128
reported
Feb 5, 2021
owners notified
May 11, 2021
related complaints
2,120

Air bags: frontal: passenger side: inflator module

What is wrong
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1‑800‑222‑1020; Cadillac customer service at 1‑800‑458‑8006; and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212328800.

Recall number 21V054000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 2,120 complaints about airbags problems.

2011 Cadillac Escalade2012 Cadillac Escalade2013 Cadillac Escalade2014 Cadillac Escalade2011 Cadillac Escalade ESV2012 Cadillac Escalade ESV2013 Cadillac Escalade ESV2014 Cadillac Escalade ESV2010 Cadillac Escalade EXT2011 Cadillac Escalade EXT2012 Cadillac Escalade EXT2013 Cadillac Escalade EXT

Questions about recall 21V054000

Is there a recall on the 2010-2014 Cadillac Escalade, Cadillac Escalade ESV and others inflator module?

Yes. Recall 21V054000, reported on February 5, 2021, covers about 1,778,128 vehicles.

What is the fix for recall 21V054000?

GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1‑800‑222‑1020; Cadillac customer service at 1‑800‑458‑8006; and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212328800.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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