2020-2021 Mazda CX-30 recall: hatchback/liftgate

Mazda North American Operations reported this safety recall on February 18, 2021. It covers about 13,857 vehicles.

vehicles affected: 13,857
reported: Feb 18, 2021
owners notified: Apr 8, 2021
related complaints: 4

Structure: body: hatchback/liftgate

What is wrong: Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-30 vehicles. When fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope.
Risk: If the power liftgate unexpectedly lowers while a person is accessing the rear storage area of the vehicle, it can increase their risk of injury.
Remedy: Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. The recall began April 8, 2021. Owners may contact Mazda customer service at 1‑800‑222‑5500 option 4. Mazda's number for this recall is 4621B.

Recall number 21V086000

Affected vehicles

Mazda CX-30 2020-2021 2020 2021

Owner complaints about the same problem

Owners of these vehicles have filed 4 complaints about body problems.

2020 Mazda CX-30 2021 Mazda CX-30

Questions about recall 21V086000

Is there a recall on the 2020-2021 Mazda CX-30 hatchback/liftgate?

Yes. Recall 21V086000, reported on February 18, 2021, covers about 13,857 vehicles.

What is the fix for recall 21V086000?

Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. The recall began April 8, 2021. Owners may contact Mazda customer service at 1‑800‑222‑5500 option 4. Mazda's number for this recall is 4621B.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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