2019-2021 Thomas Built Buses Saf-T-Liner C2 recall: software

Daimler Trucks North America, LLC reported this safety recall on February 25, 2021. It covers about 159 vehicles.

vehicles affected: 159
reported: Feb 25, 2021
owners notified: Mar 29, 2021

Engine and engine cooling: engine: engine control module (ecu/ECM): software

What is wrong: Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Thomas Built Buses Saf-T-Liner C2 school buses equipped with Cummins B6.7N engines. The engine control module software may be calibrated incorrectly, causing the engine to not limit engine speed or torque as intended for certain safety-related functions such as vehicle braking, traction and stability control, speed control, or collision avoidance.
Risk: If safety-related functions such as vehicle braking, stability, speed, and collision avoidance do not function properly, it can increase the risk of a crash.
Remedy: DTNA will work with the engine manufacturer Cummins Inc. to notify owners, and Cummins dealers will recalibrate the engine control module, free of charge. Owner notifications were mailed on March 29, 2021. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA number for this recall is FL-879.

Recall number 21V120000

Affected vehicles

Thomas Built Buses Saf-T-Liner C2 2019-2021 2019 2020 2021

Questions about recall 21V120000

Is there a recall on the 2019-2021 Thomas Built Buses Saf-T-Liner C2 software?

Yes. Recall 21V120000, reported on February 25, 2021, covers about 159 vehicles.

What is the fix for recall 21V120000?

DTNA will work with the engine manufacturer Cummins Inc. to notify owners, and Cummins dealers will recalibrate the engine control module, free of charge. Owner notifications were mailed on March 29, 2021. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA number for this recall is FL-879.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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