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2019-2020 Hyundai Ioniq Electric and Hyundai Kona Electric recall: traction battery

Hyundai Motor America reported this safety recall on March 1, 2021. It covers about 4,696 vehicles.

vehicles affected
4,696
reported
Mar 1, 2021
owners notified
Jun 17, 2021
related complaints
60

Electrical system: propulsion system: traction battery

What is wrong
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
Risk
An electrical short in the Li-ion battery increases the risk of a fire.
Remedy
Owners are advised to park their vehicles outside and away from structures until the interim action is complete. Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will inspect the Battery System Assembly (BSA), and replace it if necessary. Repairs will be performed free of charge. Owners were notified of the safety risk, and the interim action, with a letter mailed April 9, 2021. Final owner notification letters were mailed June 17, 2021. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 200.

Recall number 21V127000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 60 complaints about electrical problems.

2020 Hyundai Ioniq Electric2019 Hyundai Kona Electric2020 Hyundai Kona Electric

Questions about recall 21V127000

Is there a recall on the 2019-2020 Hyundai Ioniq Electric and Hyundai Kona Electric traction battery?

Yes. Recall 21V127000, reported on March 1, 2021, covers about 4,696 vehicles.

What is the fix for recall 21V127000?

Owners are advised to park their vehicles outside and away from structures until the interim action is complete. Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will inspect the Battery System Assembly (BSA), and replace it if necessary. Repairs will be performed free of charge. Owners were notified of the safety risk, and the interim action, with a letter mailed April 9, 2021. Final owner notification letters were mailed June 17, 2021. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 200.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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