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2021 Ram 2500, Ram 3500 and others recall: electrical system

Chrysler (FCA Us, LLC) reported this safety recall on March 11, 2021. It covers about 19,214 vehicles.

vehicles affected
19,214
reported
Mar 11, 2021
owners notified
May 3, 2021
related complaints
54

Electrical system

What is wrong
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 2500, 3500, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the Solid State Intake Heater Grid Relay, which could result in a vehicle fire.
Risk
A vehicle fire increases the risk of injury.
Remedy
Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (the federal safety agency Recall ID 21V‑163) is open, then insulating material will be applied to the Relay after inspection. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is Y76. Owners may contact FCA US LLC customer service at 1‑800‑853‑1403. FCA US LLC's number for this recall is Y08. This recall has been superseded by recall number 21V‑798.

Recall number 21V163000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 54 complaints about electrical problems.

2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500

Questions about recall 21V163000

Is there a recall on the 2021 Ram 2500, Ram 3500 and others electrical system?

Yes. Recall 21V163000, reported on March 11, 2021, covers about 19,214 vehicles.

What is the fix for recall 21V163000?

Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (the federal safety agency Recall ID 21V‑163) is open, then insulating material will be applied to the Relay after inspection. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is Y76. Owners may contact FCA US LLC customer service at 1‑800‑853‑1403. FCA US LLC's number for this recall is Y08. This recall has been superseded by recall number 21V‑798.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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