Check a VIN

2006-2007 Mercedes Benz C230, Mercedes Benz C280 and others recall: sun/moon roof assembly

Mercedes-Benz USA, LLC reported this safety recall on March 19, 2021. It covers about 11,356 vehicles.

vehicles affected
11,356
reported
Mar 19, 2021
owners notified
May 7, 2021
related complaints
39

Visibility: sun/moon roof assembly

What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
Risk
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1‑800‑367‑6372. This recall is an expansion of recall number 19V‑918. MBUSA's number for this recall is 2021040012.

Recall number 21V196000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 39 complaints about visibility problems.

2006 Mercedes Benz C2302007 Mercedes Benz C2302006 Mercedes Benz C2802007 Mercedes Benz C2802006 Mercedes Benz C3502007 Mercedes Benz C3502006 Mercedes Benz CLK3502007 Mercedes Benz CLK3502006 Mercedes Benz CLK5002007 Mercedes Benz CLK5502006 Mercedes Benz CLS5002007 Mercedes Benz CLS550

Questions about recall 21V196000

Is there a recall on the 2006-2007 Mercedes Benz C230, Mercedes Benz C280 and others sun/moon roof assembly?

Yes. Recall 21V196000, reported on March 19, 2021, covers about 11,356 vehicles.

What is the fix for recall 21V196000?

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1‑800‑367‑6372. This recall is an expansion of recall number 19V‑918. MBUSA's number for this recall is 2021040012.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

See the problems and recalls for an exact car

Buying a used Mercedes Benz C230?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history