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2017-2018 Mercedes-Benz AMG Cla45, Mercedes-Benz AMG Gla45 and others recall: shaft sector

Mercedes-Benz USA, LLC reported this safety recall on April 1, 2021. It covers about 4,992 vehicles.

vehicles affected
4,992
reported
Apr 1, 2021
owners notified
Jul 23, 2021
related complaints
5

Steering: gear box: shaft sector

What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
Risk
A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2021060001.

Recall number 21V229000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 5 complaints about steering problems.

Questions about recall 21V229000

Is there a recall on the 2017-2018 Mercedes-Benz AMG Cla45, Mercedes-Benz AMG Gla45 and others shaft sector?

Yes. Recall 21V229000, reported on April 1, 2021, covers about 4,992 vehicles.

What is the fix for recall 21V229000?

MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2021060001.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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