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2021 Infiniti Q50 and Infiniti Q60 recall: software

Nissan North America, Inc. reported this safety recall on April 4, 2021. It covers about 12,943 vehicles.

vehicles affected
12,943
reported
Apr 4, 2021
owners notified
May 25, 2021
related complaints
4

Engine and engine cooling: engine: engine control module (ecu/ECM): software

What is wrong
Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.
Risk
A lack of fuel may cause an engine stall, increasing the risk of a crash.
Remedy
INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1‑800‑662‑6200. INFINITI's number for this recall is R20C5.

Recall number 21V234000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 4 complaints about engine problems.

Questions about recall 21V234000

Is there a recall on the 2021 Infiniti Q50 and Infiniti Q60 software?

Yes. Recall 21V234000, reported on April 4, 2021, covers about 12,943 vehicles.

What is the fix for recall 21V234000?

INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1‑800‑662‑6200. INFINITI's number for this recall is R20C5.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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