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2012 Sutphen SP70 recall: instrument cluster/panel

Sutphen Corporation reported this safety recall on May 17, 2021. It covers about 1 vehicles.

vehicles affected
1
reported
May 17, 2021
owners notified
Mar 5, 2021

Electrical system: instrument cluster/panel

What is wrong
Sutphen Corporation (Sutphen) is recalling one 2012 SP70 vehicle equipped with a Weldon V-Mux Vista IV Standard LCD display used for controlling emergency vehicle lighting and HVAC functions. The display may experience low voltage spikes, causing the LCD display to lock up or become non-functional, due to varying electrical installations.
Risk
A locked up or non-functional LCD display can delay emergency efforts, which can increase the risk of injury.
Remedy
A dealer has repaired the affected vehicle, and therefore no owner notification letters will be sent. Owners may contact Sutphen customer service at 1‑614‑889‑1005.

Recall number 21V358000

Affected vehicles

Questions about recall 21V358000

Is there a recall on the 2012 Sutphen SP70 instrument cluster/panel?

Yes. Recall 21V358000, reported on May 17, 2021, covers about 1 vehicles.

What is the fix for recall 21V358000?

A dealer has repaired the affected vehicle, and therefore no owner notification letters will be sent. Owners may contact Sutphen customer service at 1‑614‑889‑1005.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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