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2019 Mercedes-Benz Sprinter (Vs30) recall: software

Daimler Vans USA, LLC reported this safety recall on May 17, 2021. It covers about 168 vehicles.

vehicles affected
168
reported
May 17, 2021
owners notified
Jul 2, 2021

Electronic stability control (ESC): control module: software

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Risk
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3HOLAPLI.

Recall number 21V360000

Affected vehicles

Questions about recall 21V360000

Is there a recall on the 2019 Mercedes-Benz Sprinter (Vs30) software?

Yes. Recall 21V360000, reported on May 17, 2021, covers about 168 vehicles.

What is the fix for recall 21V360000?

Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3HOLAPLI.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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