2021 Mercedes-Benz AMG C43, Mercedes-Benz AMG C63 and others recall: head restraint

Mercedes-Benz USA, LLC reported this safety recall on May 28, 2021. It covers about 218 vehicles.

vehicles affected: 218
reported: May 28, 2021
owners notified: Jul 16, 2021

Seats: mid/rear assembly: head restraint

What is wrong: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.
Risk: Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.
Remedy: Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2021060010.

Recall number 21V406000

Affected vehicles

Questions about recall 21V406000

Is there a recall on the 2021 Mercedes-Benz AMG C43, Mercedes-Benz AMG C63 and others head restraint?

Yes. Recall 21V406000, reported on May 28, 2021, covers about 218 vehicles.

What is the fix for recall 21V406000?

Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2021060010.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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