2021 Cadillac Escalade ESV, Cadillac Escalade Na and others recall: steering control module
General Motors, LLC reported this safety recall on June 17, 2021. It covers about 26,847 vehicles.
- vehicles affected
- 26,847
- reported
- Jun 17, 2021
- owners notified
- Jul 13, 2021
- related complaints
- 34
Steering: steering control module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
- Risk
- Increased steering effort, particularly at lower speeds, increases the risk of a crash.
- Remedy
- The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1‑800‑222‑1020; Cadillac customer service at 1‑800‑458‑8006; or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212333900.
Recall number 21V455000
Affected vehicles
- Cadillac Escalade ESV 2021 2021
- Cadillac Escalade Na 2021 2021
- Chevrolet Suburban 2021 2021
- Chevrolet Tahoe 2021 2021
- GMC Yukon 2021 2021
- GMC Yukon XL 2021 2021
Owner complaints about the same problem
Owners of these vehicles have filed 34 complaints about steering problems.
2021 Cadillac Escalade ESV2021 Cadillac Escalade Na2021 Chevrolet Suburban2021 Chevrolet Tahoe2021 GMC Yukon2021 GMC Yukon XL
Questions about recall 21V455000
Is there a recall on the 2021 Cadillac Escalade ESV, Cadillac Escalade Na and others steering control module?
Yes. Recall 21V455000, reported on June 17, 2021, covers about 26,847 vehicles.
What is the fix for recall 21V455000?
The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1‑800‑222‑1020; Cadillac customer service at 1‑800‑458‑8006; or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212333900.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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