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2020-2021 Altec D2000, Altec D3000 and others recall: hoses/cables/rods/gears/strut/cylinder

Altec Industries, Inc. reported this safety recall on July 7, 2021. It covers about 43 vehicles.

vehicles affected
43
reported
Jul 7, 2021
owners notified
Sep 3, 2021

Equipment: mechanical: boom/crane/ladder: hoses/cables/rods/gears/strut/cylinder

What is wrong
Altec Industries, Inc. (Altec) is recalling certain 2020-2021 D2000, 3000, and 4000 Derrick diggers. A retaining ring in the gearbox assembly was improperly seated during production, allowing the boom to unintentionally rotate freely.
Risk
Unintended boom movement increases the risk of injury.
Remedy
Altec will repair the gearbox assembly, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Altec's customer service at 1‑877‑462‑5832. Altec's number for this recall is CSN 827.

Recall number 21V512000

Affected vehicles

Questions about recall 21V512000

Is there a recall on the 2020-2021 Altec D2000, Altec D3000 and others hoses/cables/rods/gears/strut/cylinder?

Yes. Recall 21V512000, reported on July 7, 2021, covers about 43 vehicles.

What is the fix for recall 21V512000?

Altec will repair the gearbox assembly, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Altec's customer service at 1‑877‑462‑5832. Altec's number for this recall is CSN 827.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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