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2020 Altec Aa-Class and Altec An-Class recall: boom/crane/ladder

Altec Industries, Inc. reported this safety recall on July 21, 2021. It covers about 1,284 vehicles.

vehicles affected
1,284
reported
Jul 21, 2021
owners notified
Sep 15, 2021

Equipment: mechanical: boom/crane/ladder

What is wrong
Altec Industries, Inc. (Altec) is recalling certain 2020 AA5X/AN5X, AA5X(E)/AN5X(E), AA6X/AN6X, AA6X(E)/AN6X(E), AN4X-OC/AN4X(E)-OC, AN5X-OC/AN5X(E)-OC, AA/AN67-E100, and AA/AN67(E)-E100 vehicles. The leveling sprocket may have a failed weld between the sprocket and hub assembly.
Risk
Uncontrolled platform leveling increases the risk of injury and death.
Remedy
Altec will inspect and replace the damaged sprocket assembly, free of charge. If no damage is observed, a secondary retention kit will be installed to limit rotation of the platform, free of charge. Owner notification letters were mailed on September 15, 2021. Owners may contact Altec's customer service at 1‑877‑462‑5832. Altec's number for this recall is CSN 828.

Recall number 21V548000

Affected vehicles

Questions about recall 21V548000

Is there a recall on the 2020 Altec Aa-Class and Altec An-Class boom/crane/ladder?

Yes. Recall 21V548000, reported on July 21, 2021, covers about 1,284 vehicles.

What is the fix for recall 21V548000?

Altec will inspect and replace the damaged sprocket assembly, free of charge. If no damage is observed, a secondary retention kit will be installed to limit rotation of the platform, free of charge. Owner notification letters were mailed on September 15, 2021. Owners may contact Altec's customer service at 1‑877‑462‑5832. Altec's number for this recall is CSN 828.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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