2021 Infiniti Q50, Infiniti Q60 and others recall: display function
Nissan North America, Inc. reported this safety recall on August 2, 2021. It covers about 3,569 vehicles.
- vehicles affected
- 3,569
- reported
- Aug 2, 2021
- owners notified
- Sep 14, 2021
- related complaints
- 2
Back over prevention: display function
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1‑800‑867‑7669. Nissan's number for this recall is R21A9.
Recall number 21V599000
Affected vehicles
- Infiniti Q50 2021 2021
- Infiniti Q60 2021 2021
- Infiniti QX80 2021 2021
Owner complaints about the same problem
Owners of these vehicles have filed 2 complaints about driver assistance problems.
Questions about recall 21V599000
Is there a recall on the 2021 Infiniti Q50, Infiniti Q60 and others display function?
Yes. Recall 21V599000, reported on August 2, 2021, covers about 3,569 vehicles.
What is the fix for recall 21V599000?
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1‑800‑867‑7669. Nissan's number for this recall is R21A9.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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