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2020 Ferrara Igniter recall: instrument cluster/panel

Ferrara Fire Apparatus, Inc. reported this safety recall on August 15, 2021. It covers about 1 vehicles.

vehicles affected
1
reported
Aug 15, 2021
owners notified
Aug 29, 2022

Electrical system: instrument cluster/panel

What is wrong
Ferrara Fire Apparatus, Inc. (Ferrara) is recalling one 2020 Igniter emergency vehicle equipped with a Weldon V-Mux Vista IV Standard Liquid Crystal Display (LCD) used for controlling emergency vehicle lighting and HVAC functions. The display may experience low voltage spikes, and cause the LCD to lock up or become nonfunctional, due to varying electrical installations.
Risk
A locked up or non-functional LCD can delay emergency efforts, which can increase the risk of injury.
Remedy
Ferrara will replace the display, free of charge. Owners may contact Ferrara's customer service at 1‑225‑567‑7100.

Recall number 21V640000

Affected vehicles

Questions about recall 21V640000

Is there a recall on the 2020 Ferrara Igniter instrument cluster/panel?

Yes. Recall 21V640000, reported on August 15, 2021, covers about 1 vehicles.

What is the fix for recall 21V640000?

Ferrara will replace the display, free of charge. Owners may contact Ferrara's customer service at 1‑225‑567‑7100.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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