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2021 Ram Promaster and Ram Promaster City recall: retractor

Chrysler (FCA Us, LLC) reported this safety recall on September 9, 2021. It covers about 10,372 vehicles.

vehicles affected
10,372
reported
Sep 9, 2021
owners notified
Oct 28, 2021
related complaints
7

Seat belts: rear/other: retractor

What is wrong
Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.

Recall number 21V699000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 7 complaints about seat belts problems.

2021 Ram Promaster2021 Ram Promaster City

Questions about recall 21V699000

Is there a recall on the 2021 Ram Promaster and Ram Promaster City retractor?

Yes. Recall 21V699000, reported on September 9, 2021, covers about 10,372 vehicles.

What is the fix for recall 21V699000?

Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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