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2005-2012 Mci E4500 and Mci J4500 recall: wheelchair lift/ramp

Motor Coach Industries reported this safety recall on September 23, 2021. It covers about 510 vehicles.

vehicles affected
510
reported
Sep 23, 2021
owners notified
Oct 18, 2021

Equipment adaptive/mobility: wheelchair lift/ramp

What is wrong
Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems," and number 404, "Platform lift installations."
Risk
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
Remedy
Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email Ricon’s Recall Coordinator, at [email protected] or by locating the nearest Ricon servicing dealer using the locator on the Ricon website – www.riconcorp.com. Owners may also contact MCI's customer service at 1‑800‑241‑2947. MCI's number for this recall is R21-024.

Recall number 21V737000

Affected vehicles

Questions about recall 21V737000

Is there a recall on the 2005-2012 Mci E4500 and Mci J4500 wheelchair lift/ramp?

Yes. Recall 21V737000, reported on September 23, 2021, covers about 510 vehicles.

What is the fix for recall 21V737000?

Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email Ricon’s Recall Coordinator, at [email protected] or by locating the nearest Ricon servicing dealer using the locator on the Ricon website – www.riconcorp.com. Owners may also contact MCI's customer service at 1‑800‑241‑2947. MCI's number for this recall is R21-024.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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