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2021 Mercedes-Benz S 580 recall: software

Mercedes-Benz USA, LLC reported this safety recall on October 29, 2021. It covers about 8,669 vehicles.

vehicles affected
8,669
reported
Oct 29, 2021
owners notified
Jan 28, 2022
related complaints
8

Engine and engine cooling: engine: engine control module (ecu/ECM): software

What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 and Maybach S580 vehicles. An engine control unit software error may cause a sudden engine stall, without the ability to restart the vehicle.
Risk
An engine stall can increase the risk of a crash.
Remedy
Dealers will update the engine control unit software, free of charge. Owners notification letters were mailed on January 28, 2022. Owners may contact MBUSA customer service at 1‑800‑367‑6372.

Recall number 21V843000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 8 complaints about engine problems.

Questions about recall 21V843000

Is there a recall on the 2021 Mercedes-Benz S 580 software?

Yes. Recall 21V843000, reported on October 29, 2021, covers about 8,669 vehicles.

What is the fix for recall 21V843000?

Dealers will update the engine control unit software, free of charge. Owners notification letters were mailed on January 28, 2022. Owners may contact MBUSA customer service at 1‑800‑367‑6372.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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