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2018-2021 Chevrolet 6500XD and Isuzu FTR recall: critical fasteners

Isuzu Technical Center Of America, Inc. reported this safety recall on November 5, 2021. It covers about 5,700 vehicles.

vehicles affected
5,700
reported
Nov 5, 2021
owners notified
Feb 28, 2022
related complaints
1

Steering: critical fasteners

What is wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 Isuzu FTR and 2018-2021 Chevrolet 6500XD vehicles. A bolt on the left front steering knuckle may come loose, resulting in an increased turning radius and difficulty steering to the left.
Risk
An unexpected change in turning radius and difficulty steering can increase the risk of a crash.
Remedy
Dealers will replace both right and left side stopper bolt jam nuts and clean or replace the extensions, as necessary, free of charge. Owner notification letters were mailed on February 28, 2022. Owners may contact Isuzu customer service at 1‑866‑441‑9638. This recall is an expansion of recall 19V‑467. Vehicles previously repaired will need to have the new remedy performed.

Recall number 21V861000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about steering problems.

2018 Chevrolet 6500XD2019 Chevrolet 6500XD2020 Chevrolet 6500XD2021 Chevrolet 6500XD2018 Isuzu FTR2019 Isuzu FTR2020 Isuzu FTR2021 Isuzu FTR

Questions about recall 21V861000

Is there a recall on the 2018-2021 Chevrolet 6500XD and Isuzu FTR critical fasteners?

Yes. Recall 21V861000, reported on November 5, 2021, covers about 5,700 vehicles.

What is the fix for recall 21V861000?

Dealers will replace both right and left side stopper bolt jam nuts and clean or replace the extensions, as necessary, free of charge. Owner notification letters were mailed on February 28, 2022. Owners may contact Isuzu customer service at 1‑866‑441‑9638. This recall is an expansion of recall 19V‑467. Vehicles previously repaired will need to have the new remedy performed.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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