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2019-2020 Ram 2500, Ram 3500 and others recall: fuel pump

Chrysler (FCA Us, LLC) reported this safety recall on November 12, 2021. It covers about 222,410 vehicles.

vehicles affected
222,410
reported
Nov 12, 2021
owners notified
May 17, 2022
related complaints
251

Fuel system, diesel: delivery: fuel pump

What is wrong
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Risk
An engine stall increases the risk of a crash.
Remedy
Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is Y78.

Recall number 21V880000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 251 complaints about fuel system problems.

2019 Ram 25002020 Ram 25002019 Ram 35002020 Ram 35002019 Ram 45002020 Ram 45002019 Ram 55002020 Ram 5500

Questions about recall 21V880000

Is there a recall on the 2019-2020 Ram 2500, Ram 3500 and others fuel pump?

Yes. Recall 21V880000, reported on November 12, 2021, covers about 222,410 vehicles.

What is the fix for recall 21V880000?

Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is Y78.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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