2018-2022 Audi Q5, Audi Q5 Sportback and others recall: body
Volkswagen Group Of America, Inc. reported this safety recall on December 8, 2021. It covers about 288,991 vehicles.
- vehicles affected
- 288,991
- reported
- Dec 8, 2021
- owners notified
- Jan 21, 2022
- related complaints
- 33
Structure: body
- What is wrong
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
- Risk
- A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
- Remedy
- Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's number for this recall is 90S9.
Recall number 21V947000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 33 complaints about body problems.
Questions about recall 21V947000
Is there a recall on the 2018-2022 Audi Q5, Audi Q5 Sportback and others body?
Yes. Recall 21V947000, reported on December 8, 2021, covers about 288,991 vehicles.
What is the fix for recall 21V947000?
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's number for this recall is 90S9.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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