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2020 Ford Transit recall: driveshaft

Ford Motor Company reported this safety recall on December 16, 2021. It covers about 4,548 vehicles.

vehicles affected
4,548
reported
Dec 16, 2021
owners notified
Feb 4, 2022
related complaints
19

Power train: driveline: driveshaft

What is wrong
Ford Motor Company (Ford) is recalling certain 2020 Transit vehicles equipped with All Wheel Drive (AWD). The bolts that attach the rear driveshaft to the transfer case may become loose or damaged, which can result in separation of the driveshaft from the transfer case.
Risk
Driveshaft separation can result in a loss of drive power, or unintended movement while parked if the parking brake is not engaged, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the driveshaft bolts. If any loose bolts are found, the driveshaft, attachment hardware, transfer case flange kit, and seal will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S54.

Recall number 21V978000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 19 complaints about transmission problems.

2020 Ford Transit

Questions about recall 21V978000

Is there a recall on the 2020 Ford Transit driveshaft?

Yes. Recall 21V978000, reported on December 16, 2021, covers about 4,548 vehicles.

What is the fix for recall 21V978000?

Dealers will inspect and replace the driveshaft bolts. If any loose bolts are found, the driveshaft, attachment hardware, transfer case flange kit, and seal will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S54.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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