2007-2014 Mercedes Benz C300, Mercedes Benz C350 and others recall: software
Mercedes-Benz USA, LLC reported this safety recall on March 18, 2022. It covers about 22 vehicles.
- vehicles affected
- 22
- reported
- Mar 18, 2022
- owners notified
- May 3, 2022
- related complaints
- 43
Electronic stability control (ESC): control module: software
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been updated with incorrect software configuration during a service repair. This can result in various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions, including stability and traction control.
- Risk
- Various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions including stability and traction control, can increase the risk of a crash.
- Remedy
- Dealers will update the software configuration on the affected control units, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2022040003.
Recall number 22V168000
Affected vehicles
- Mercedes Benz C300 2008-2009 20082009
- Mercedes Benz C350 2008 2008
- Mercedes Benz CLK550 2009 2009
- Mercedes Benz SL550 2007 2007
- Mercedes Benz SLK280 2007 2007
- Mercedes Benz SLK350 2008 2008
- Mercedes-Benz E350 2010 2010
- Mercedes-Benz G 550 2014 2014
Owner complaints about the same problem
Owners of these vehicles have filed 43 complaints about driver assistance problems.
2008 Mercedes Benz C3002009 Mercedes Benz C3002008 Mercedes Benz C3502009 Mercedes Benz CLK5502007 Mercedes Benz SL5502007 Mercedes Benz SLK2802008 Mercedes Benz SLK3502010 Mercedes-Benz E3502014 Mercedes-Benz G 550
Questions about recall 22V168000
Is there a recall on the 2007-2014 Mercedes Benz C300, Mercedes Benz C350 and others software?
Yes. Recall 22V168000, reported on March 18, 2022, covers about 22 vehicles.
What is the fix for recall 22V168000?
Dealers will update the software configuration on the affected control units, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2022040003.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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