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2021-2022 Tesla Model 3, Tesla Model S and others recall: video (touch)screen/monitor/unit

Tesla, Inc. reported this safety recall on May 3, 2022. It covers about 129,960 vehicles.

vehicles affected
129,960
reported
May 3, 2022
owners notified
Jul 1, 2022

Equipment: electrical: infotainment: video (TOUCH)screen/monitor/unit

What is wrong
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Risk
A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-22-00-009.

Recall number 22V296000

Affected vehicles

Questions about recall 22V296000

Is there a recall on the 2021-2022 Tesla Model 3, Tesla Model S and others video (touch)screen/monitor/unit?

Yes. Recall 22V296000, reported on May 3, 2022, covers about 129,960 vehicles.

What is the fix for recall 22V296000?

Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-22-00-009.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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