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2012-2020 Collins De, Collins DH and others recall: labels

Collins Bus Corporation reported this safety recall on September 19, 2022. It covers about 3,514 vehicles.

vehicles affected
3,514
reported
Sep 19, 2022
owners notified
Nov 21, 2022

Equipment: other: labels

What is wrong
Collins Bus is recalling certain 2012-2020 Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, and Chevy DH school buses. The emergency exit label may be placed in the incorrect location and the lettering height may not be high enough. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk
In an emergency, the incorrect window label instructions may prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy
Collins Bus will mail new labels, free of charge. Owner notification letters were mailed on November 21, 2022. Owners may contact Collins Bus' customer service at 1‑800‑533‑1850 ext. 424.

Recall number 22V699000

Affected vehicles

Questions about recall 22V699000

Is there a recall on the 2012-2020 Collins De, Collins DH and others labels?

Yes. Recall 22V699000, reported on September 19, 2022, covers about 3,514 vehicles.

What is the fix for recall 22V699000?

Collins Bus will mail new labels, free of charge. Owner notification letters were mailed on November 21, 2022. Owners may contact Collins Bus' customer service at 1‑800‑533‑1850 ext. 424.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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