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2019-2020 Cadillac XT4 recall: camera

General Motors, LLC reported this safety recall on November 23, 2022. It covers about 10,199 vehicles.

vehicles affected
10,199
reported
Nov 23, 2022
owners notified
Feb 3, 2023
related complaints
4

Back over prevention: sensing system: camera

What is wrong
General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
Risk
Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1‑800‑458‑8006. GM's number for this recall is N222373320. .

Recall number 22V868000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 4 complaints about driver assistance problems.

2019 Cadillac XT42020 Cadillac XT4

Questions about recall 22V868000

Is there a recall on the 2019-2020 Cadillac XT4 camera?

Yes. Recall 22V868000, reported on November 23, 2022, covers about 10,199 vehicles.

What is the fix for recall 22V868000?

Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1‑800‑458‑8006. GM's number for this recall is N222373320. .

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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