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2019-2023 Mack Lrbe (Electric) recall: switches/knobs/buttons

Mack Trucks, Inc. reported this safety recall on January 23, 2023. It covers about 43 vehicles.

vehicles affected
43
reported
Jan 23, 2023
owners notified
Mar 16, 2023

Electrical system: wiring: switches/knobs/buttons

What is wrong
Mack Trucks, Inc. (Mack) is recalling certain 2019 and 2021-2023 LRBE battery electric trucks. The cabin heater relay may fail, causing the coolant heater to overheat.
Risk
A coolant heater that overheats can increase the risk of fire.
Remedy
Dealers will update the software for the Hybrid Powertrain Control Unit and Instrument Cluster, and install replacement relays, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0440.

Recall number 23V024000

Affected vehicles

Questions about recall 23V024000

Is there a recall on the 2019-2023 Mack Lrbe (Electric) switches/knobs/buttons?

Yes. Recall 23V024000, reported on January 23, 2023, covers about 43 vehicles.

What is the fix for recall 23V024000?

Dealers will update the software for the Hybrid Powertrain Control Unit and Instrument Cluster, and install replacement relays, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0440.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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